Is having no water an emergency?

Yes in freezing weather, because no water usually means a frozen line that is about to split. In warm weather it is urgent rather than dangerous, and we will book the first available window.

What should I check before calling about no water?

Check whether neighbors have water, confirm the main valve is fully open, and try both a hot and a cold tap on two floors. Those three answers tell us whether the problem is the utility, a valve, or your service line.

Water stopped in freezing weather. Is the line frozen?

Very likely, especially in homes with shallow older service lines. Do not apply open flame anywhere. Controlled thawing is the safe method and we carry the equipment.

Who pays if the break is at the street?

Denver Water is generally responsible for the main and its side of the meter. The customer side of the service line is the property owner's. We tell you which side yours is on before anyone starts work.

My service line might be lead. What now?

Material identification comes first. If it is lead, there is a Denver Water replacement program and a defined process for the customer-side portion.

Only the hot water is gone. Same emergency?

No. That is a water heater problem, not a service line problem, and it has its own troubleshooting path.

How much does a plumber cost in the Denver metro?

Cost depends on the job, not a flat menu. Afford-A-Rooter scopes the work first, then gives you a free quote before anything starts, so you approve the number in advance. Drain and rooter calls sit at the lower end. Sewer line and water line repairs sit higher because they involve locating, access, and restoration.

How fast can you get here, and how long will the work take?

Most standard repairs are booked for the next available window and finished in one visit. Drain cleaning and fixture work usually take a few hours. Sewer and water line work can take a day or more because of excavation and inspection. You get a realistic time window up front, not a guess.

Do you handle emergency plumbing at night and on weekends?

Yes. Afford-A-Rooter runs 24/7 emergency plumbing across the Denver metro. Call for active leaks, sewage backups, no hot water, and burst pipes. Shut off the water at the main valve first, then call so we can stage the right truck.

Is your plumbing work guaranteed, and are you licensed?

Afford-A-Rooter is a Colorado Master Plumber and licensed Colorado State Plumbing Contractor, family owned and serving Denver since 2006. Work is performed to code, permitted where required, and backed by a workmanship guarantee. Manufacturer warranties apply to installed equipment such as water heaters.

No Water Emergency Plumber in Denver, CO

Check a cold tap on another floor first, then call us if the whole house is dry. Losing water at every fixture is either a frozen service line, a failed main valve, a break between the meter and the house, or a utility-side shutoff. We identify which before anything gets dug or cut.

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Available 24 hours a day, 7 days a week across the Denver area.

House-wide water loss diagnosed the same visit
Frozen service line thawing during Denver cold snaps
Customer-side service line locating and repair
Available 24 hours a day, 7 days a week

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What it is

No water emergency A no water emergency is a total loss of water at every fixture in a house, as opposed to a single fixture or one part of the house losing water.

A Denver homeowner should care because house-wide no water often points to a main line, meter, or shutoff valve problem that needs a plumber to diagnose, and in freezing weather it can also signal frozen pipe further upstream.

Whole house or one fixture changes everything

Check a second and third tap before you call anything an emergency. If cold water is gone everywhere, the problem is upstream at the service line, meter, or main valve. If only hot is gone, the water heater is the suspect. If one fixture is dry, it is that fixture.

Test a cold tap on a different floor to confirm it is house-wide
Check whether neighbors also lost water, which points to the utility
Look for water surfacing in the yard between the meter and the house
Do not force a stuck main valve, it can snap the stem

What each pattern usually means

No water anywhere after a hard freeze suggests a frozen service line
No water plus a wet spot in the yard suggests a service line break
No water with a spinning meter suggests a leak downstream
No hot water only points at the water heater, not the service
Sudden loss with neighbors affected points at Denver Water

Wider view of the work area, opened curb water meter pit and pressure gauge during a no water call in Denver

What a no water call includes

Systematic isolation from the meter inward
Meter reading to confirm whether water is moving at all
Main shutoff valve inspection and replacement when it has failed
Service line locating when a break is suspected
Controlled thawing of frozen line when accessible
A clear handoff when the failure is on the utility side

How we find the reason the taps are dry

1
Confirm scope
House-wide, one floor, or one fixture.
2
Check the meter
Movement at the meter narrows it fast.
3
Test the main
The shutoff valve is verified open and functional.
4
Trace the line
The run between meter and house is located.
5
Restore
Thaw, repair, or replace, then verify flow at every tap.

Denver service lines have their own patterns

Freeze depth knowledgeShallow older service lines freeze first here.
Denver Water familiarWe know where utility responsibility ends and yours starts.
Master Plumber licensedColorado Master Plumber on the diagnosis.
No blind diggingWe locate before excavating, every time.

Ready when you are

Tell us what is happening and your Denver neighborhood. We will route it fast.

(720) 296-7972 Request a Free Quote

What restoring water costs

Diagnosis is a defined visit. What follows depends entirely on whether the answer is a valve, a thaw, or a service line replacement, and we will not price the expensive option until we have proven it is the right one.

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Need help right now? 24/7 emergency plumbing service. Planning a larger repair? See financing options.

Whether the failure is a valve, a freeze, or a break
Depth and length of the service line run
Ground conditions and whether excavation is required
Whether the line material is old galvanized or lead
Time of day the call comes in

Frequently asked questions

Colorado Master Plumber
License MP-00189274
Colorado State Plumbing Contractor
License 2110
Family Owned & Operated
Serving Denver since 2006, 20 years
Better Business Bureau
Accredited Business, A+ rating
Angie's List Super Service Award
2012 through 2017
Serving Denver since 2006
Residential and commercial properties across the metro

More emergency plumbing help

Problems this work solves

No water anywhere in the house

Call and we will diagnose it tonight, not next week.

Get a Free Quote (720) 296-7972